Bhupati Property ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bhupatiproperty.com or interact with us in connection with our real estate services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and postal address when you fill out an enquiry form, book a consultation, or contact us directly.
- Property Preferences: Budget range, preferred location, type of property, and investment goals that you share with us.
- Usage Data: Information your browser sends automatically, including IP address, browser type, pages visited, time spent on pages, and referring URL.
- Communication Records: Records of correspondence including calls, WhatsApp messages, and emails for service quality and training purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and connect you with suitable properties.
- To schedule site visits, consultations, and follow-up communications.
- To send you updates about new inventory, pricing changes, and offers relevant to your interests.
- To improve our website, services, and customer experience.
- To comply with legal obligations under applicable Indian laws including RERA (Real Estate Regulation and Development Act, 2016).
- To prevent fraud and ensure the security of our services.
3. Sharing of Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or serving our clients, provided they agree to keep this information confidential.
- Legal Authorities: When required by law, court order, or governmental authority.
- Business Partners: With your prior consent, we may share your details with trusted co-developers or financial partners to facilitate your property purchase.
4. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, contact and enquiry data is retained for a period of 3 years.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These may include:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Under applicable Indian data protection laws, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal retention requirements).
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with the relevant data protection authority.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us personal data, please contact us immediately so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:
